TresnjaThemes grants you a revocable, non-transferable and non-exclusive license to use products sold on the TresnjaThemes website in accordance with the following terms and conditions.
TresnjaThemes products are available through different memberships. All these products are distributed using either the TresnjaThemes Proprietary Use License or the GNU General Public License (GPL). For details on the different product licenses and granted usage please visit our license page.
As soon as you have carried out payment and we can acknowledge receipt of the money, we will email you your membership information. In case you have not received an email from TresnjaThemes within 24 hours, please contact us by sending an email through contact us page, and we will resend you the login details manually. After receiving our email with your account details you have immediate access to our downloads. The email address you give should be valid as we will use it to contact you. We therefore recommend to use your main email address.
Paypal payments are proccessed by PayPal.
We provide technical support for TresnjaThemes products only with our support system, documentation and tutorials. We will not provide any support via email or social networks. If you have any membership or billing questions please send an email to through contact us page. During our general support hours Monday to Friday, from 9:00 to 18:00 (GMT+1), we will make every effort to respond to your queries within 12 – 24 hours if not sooner.
We know there is a difference between what is considered technical support and customizations. We are committed to help you with any type of support query, however we can’t provide extensive help in terms of customizations. In general customizations may look simple but you will require solid knowledge of web technologies and programming skills to do them or hire a professional who can do it for you.
5. Refund Policy
Since TresnjaThemes is offering non-tangible irrevocable software products, for this reason we do not offer a refund.
Any information submitted by the buyer will be used solely for the purpose of completing the transaction, delivering the product, informing about new product releases and addressing any customer service issues.
TresnjaThemes gives no warranty or guarantee for our themes and extensions in any manner. Browser compatibility should be tested viewing the demonstration installations on the demo sites. Please ensure that your browser works with the theme design. We cannot give you the guarantee that the products will work with all third party extensions. Please be aware of that. We cannot guarantee though that they will work in the future. Also, TresnjaThemes products will always be developed for the latest versions. We cannot guarantee how long phase-out versions are supported. This decision is solely made by TresnjaThemes.
8. Terms & Conditions